Step 1 · Dates
What is genuinely free, not provisionally.
What we do, in detail
Four things, all of them on the operator's side of the line.
Program 01 · We are the operator
Stays in Ostend
A guest booking a flat on the coast often cannot tell who they are actually contracting with: the owner, an agency, a platform, or a manager acting for someone who is not named anywhere. Here it is the company, in its own name, and that has a practical consequence rather than a philosophical one. When something goes wrong during a stay there is nobody to pass the problem to.
Step 2 · Price
Accommodation and tourist tax, separately.
Step 3 · Arrival
Keys, access and who to call.
Step 4 · Departure
Checked, with any issue raised at once.
Step 1 · Documents
Deed of co-ownership and the rules.
Step 2 · Feasibility
Whether short stays are permitted at all.
Step 3 · Lease
Rent, term and responsibilities in writing.
Step 4 · Compliance
Notification, attest and registration, by us.
Program 02 · For owners
Lease and operate
This is the structure that keeps everything simple and lawful. The owner leases to us; we pay rent; we contract with guests in our own name and carry the operator's obligations, from notification to fire safety to the registration number. The owner has one counterparty and one payment instead of a stream of strangers, and no question arises about whether anybody needs to be a registered estate agent, because nobody is acting for anybody else.
Program 03 · Before the first guest
Getting a unit compliant
Most owners discover the order of these steps the wrong way round, after a listing has already gone live. Accommodation in Flanders has to be notified before it is offered, has to meet the basic requirements the decree sets, and needs a fire safety certificate from the mayor. Since May 2026 the registration number also has to appear in the listing itself, and platforms are required to check it. None of this is difficult. It is only expensive when done late.
Step 1 · Notify
Before the unit is offered anywhere.
Step 2 · Basic norms
Including what fire safety requires.
Step 3 · Attest
Applied for from the municipality.
Step 4 · Number
Shown in every listing, as required.
Step 1 · Standard
Written down, not left to judgement.
Step 2 · Changeover
Checked against it, every time.
Step 3 · Reachable
A number that a person answers.
Step 4 · Fix
Dealt with during the stay, not after.
Program 04 · The unglamorous half
Guest operations
Reviews are not really about the flat. They are about whether the bed was properly made, whether the shower ran hot, and whether anybody answered at nine in the evening when the front door code did not work. That is the whole job, and it is why accommodation that looks identical online performs so differently. We would rather run fewer units well than more units remotely.
Looking for a stay, or have a flat standing empty?
A free first conversation, with no obligation. Owners: send the co-ownership rules and we will read them first.